Shipping & Handling

The shipment of your product is our highest priority and every day we dispatch lots of products to satisfied customers across UAE, KSA & USA. However, because the majority of our warehouses are China-based, our shipping and handling times can vary and we are therefore unable to offer next day delivery.

Processing time: As soon as we receive your payment, we fulfill your order within 24 hours to our suppliers for order verification, quality check and packaging which can take an additional 1-4 days.

Operation Hours: Monday - Friday: 8 am to 5 pm | Saturday & Sunday: Closed

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. For UAE-based deliveries it typically takes 7-14 days. For KSA, & USA deliveries the shipping time may vary. During peak seasons, expect additional days for shipping.

Order Edits: Once you place an order it cannot be edited, in terms of quantities, or removing items, or updating shipping address or cancelling. Please review your order before submitting, ensure quantities and shipping address are correct. Please refer to our Refund Policy.

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time [tracking page will be added in the future], for the time being you can email us at to update you about your shipment . Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.

Free Shipping: means shipping your product from our warehouses to your country is free. While we try our best to use shipping companies that will deliver your product to your door step, we cannot guarantee it in all cases, some shipping companies may ask for a minimal charge for internal delivery within your country, to deliver the item to your door step.

Import Fees/Customs/Taxes: import fees, customs, and taxes are the recipient's responsibility, which depend on the shipping destination. In some cases shoppers must pay VAT upon delivery of their order.

Placing an order from our website means that you already read, and aware, and accept the above mentioned terms and conditions.